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Why Is My Heat Pump Running But Not Cooling Properly?

If your heat pump runs but isn’t cooling, likely causes are incorrect thermostat mode, a dirty filter or coil, blocked outdoor unit airflow, low refrigerant, or a ductless zone set to fan/heat. Our NATE-certified technicians can diagnose, repair, and recommission all major brands. We serve Denver, Englewood, and the surrounding metro area.

Quick checks:

  • Set thermostat to Cool and lower the setpoint.
  • Replace or clean the air filter.
  • Clear debris around the outdoor unit.
  • For mini-splits, confirm each room remote is set to Cool.

Updated: 2025-11-28 00:00:00


Need help in Englewood, CO? Call (303) 214-0277 or book online.

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